Recent Why SERVPRO Posts

Signs of Mold??

7/25/2019 (Permalink)

Prevention is the best medicine when it comes to mold in your home or office. Drying your home as soon as possible will deprive mold of the moisture it needs to germinate and spread. If mold is present, our response team is trained to advise the property owner on corrective first steps. SERVPRO of Westminster performs mold remediation to llCRC Standards, and will deliver quality service you can trust.

SERVPRO of Westminster has the experience, the expertise and the equipment to treat existing mold damage as well as preventing future cluster growth. We will not only rid the building of mold, but restore it to the condition it was in before the damage occurred.

  • Visual mold inspection
  • Containment of contamination
  • Drying & dehumidification

If You See Signs of Mold, Call Us Today – 714.248.9261

Document Restoration Services

11/21/2018 (Permalink)

Why SERVPRO Document Restoration Services Photo Credit: Milda K.

How does it work?

SERVPRO of Westminster team, along with the help of the Document Restoration team if necessary, will inventory the documents at the site of the loss, pack them up, then ship them to SERVPRO Corporate. In some cases, cold storage or refrigerated trucks may be needed, but the Document Restoration team will advise and assist where necessary. Once documents arrive, the boxes will be inventoried, placed in cold storage if necessary, and the drying process will begin.

The Document Restoration Team uses sublimation—turning a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents. This process can recover even the most delicate items—from documents to photographs and x-rays, to entire business archives. Depending on the type of job, documents can also be decontaminated, cleaned, deodorized, and even digitized. 

Services

Cleaning

The Document Restoration Team will go through each box page by page to wipe down and remove dirt, soot, or other contaminants. 
There are 3 levels of cleaning based on the type of soiling, and how heavy it is. 

Deodorizing

Many times documents that have been affected will hold residual smells of contaminants, or mildew, and should be deodorized before being returned to your client.

Digitizing
With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your customer's file room was damaged by water or smoke and needs to be cleaned, dried or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in their storage.

If You Have Questions or Need Help, Call Us Today 714.248.9261

Performance Guidelines

11/16/2018 (Permalink)

Why SERVPRO Performance Guidelines If You Have Questions or Need Help, Call Us Today 714.248.9261

High standards to help ensure excellent service

As one of the nation's leading providers of restoration services, SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry when you call SERVPRO of Westminster.

(714) 248-9261

IICRC Validation

SERVPRO's drying workbook can provide complete industry standard validation. Proper equipment utilization and drying validation can be a part of every job file when you use SERVPRO of Westminster as your vendor of choice.

Claims Information Center

From the cause of the claim to response times and the complete claim file, SERVPRO's Claims Information Center provides the most comprehensive mitigation reporting data available. With our CIC, we prove our results in black and white on every job.

You need quick response in Westminster, CA

11/6/2018 (Permalink)

Why SERVPRO You need quick response in Westminster, CA SERVPRO of Westminster Vehicle

You Need Quick Response

  • The first 24 hours following water incident are the most important in preventing secondary or permanent damage.
  • With On-Call staff, SERVPRO of Westminster is nearby ready to begin water restoration, 24 hours a day, 7 days a week. 
  • Closer Proximity to you means a quicker response to help limit damage to your property. 
  • A uniform SERVPRO of Westminster professional arrives onsite usual within 4 hours of notification. 
  • SERVPRO of Westminster crew undergo extensive water restoration training and certification at SERVPRO's in-house IICRC-approved training school to ensure water damaged structures are dried to meet industry standards. 
  • SERVPRO of Westminster utilizes a real-time electronic claims information center to provide your insurance adjuster with the accurate reporting on the progress of the claim. 

If You Have Questions or Need Help, Call Us Today 714.248.9261

Why SERVPRO of Westminster?

11/6/2018 (Permalink)

Why SERVPRO Why SERVPRO of Westminster? A few of SERVPRO of Westminster crew

SERVPRO of Westminster Professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO of Westminster Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO of Westminster Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO of Westminster Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO of Westminster Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to our crew and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Westminster, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO of Westminster Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO Franchise Professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Storm Damage Cleanup and Restoration

11/6/2018 (Permalink)

Why SERVPRO Storm Damage Cleanup and Restoration SERVPRO of Westminster storm post

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO of Westminster Professionals have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (714) 248-9261

SERVPRO of Westminster Professionals

Why Choose a SERVPRO of Westminster Professional?

 

They’re Faster to Any Size Disaster

SERVPRO of Westminster Professionals are dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

Our Crew is Highly Trained Water Damage Specialists

They specialize in water and storm damage restoration, the cornerstone of our business. SERVPRO of Westminster Professionals have extensive water damage restoration training that enables them to get you back to normal.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Regardless of the Storm Damage, WE Can Help

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO of Westminster Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

  • Flooding caused by heavy rains
  • Hurricanes and tidal surges
  • Tornadoes and wind damage
  • Ice and snowstorms
  • Wild fires

Have Storm or Flood Damage? Call Us Today 714.248.9261

Commercial Fire and Restoration

11/6/2018 (Permalink)

Why SERVPRO Commercial Fire and Restoration BBQ Fire

Fire damage can be very devastating for a business or commercial property. In addition to fire, smoke, and soot damage, water damage caused by firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If you have a fire emergency, call a SERVPRO of Westminster Professional.

  •  24 Hour Emergency Service
  •  Faster to Any Size Disaster
  •  A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  •  Highly Trained Fire and Water Damage Restoration Specialists

Commercial Fire Damage? Call Us Today (714) 248-9261

Commercial Restoration Presents Unique Challenges

SERVPRO of Westminster Professionals have the training, experience, and equipment to manage your commercial fire damage emergency. They will respond quickly and manage the fire restoration project through to its completion—getting your property business-ready. 

  • Fire and Smoke Restoration Technician
  • Odor Control Technician
  • Upholstery & Fabric Cleaning Technician
  • Water Damage Restoration Technician

Have Questions About Fire, Smoke, or Soot Damage?
Call Today 714.248.9261