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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

General Deep Cleaning

1/14/2022 (Permalink)

worker cleaning Call SERVPRO of Westminster!

General Deep Cleaning

Sometimes you need a clean that’s above and beyond the normal day-to-day upkeep. SERVPRO® has the experience needed to provide the best cleaning services, no matter the situation. We’ve answered some common questions below about general cleaning, including carpets, upholstery, ceilings, floors, walls, drapes and blinds.

Why is it necessary to get my carpets cleaned?

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. It’s important to vacuum carpets regularly and to have them fully cleaned on a regular basis, before they’re appearing dirty. Dirt builds up in layers, and when carpet looks dirty, you’re actually only seeing the dirt at the tips of the carpet fibers. If you wait until your carpets look dirty to have them cleaned, they may not be able to be restored to original condition.

Why is it necessary to get my upholstery cleaned?

Textiles such as upholstery and draperies act as a filter, trapping dust, dirt, gases, animal hair and other soils. Regular vacuuming and spot removal are recommended preventative maintenance for these surfaces, which could increase the time between professional cleanings.

Are you supposed to clean your walls regularly?

Yes, it’s important to clean your walls at least once a year. If you have an alternate heating source that exudes different residues, wall cleaning should occur more often. Additionally, if you plan to repaint a room, cleaning the walls is an important first step to help make sure the paint adheres properly.

You can extend the time between cleaning through regular maintenance that includes dusting and cobweb clearing. Washing your kitchen and bathroom walls more often is a good idea, since these areas of the home are used most often.

Residential & Commercial Construction

12/23/2021 (Permalink)

servpro logo If you are in need of SERVPRO's services, call today!

Can SERVPRO perform the fire/water restoration and construction services?

Yes, SERVPRO of Westminster can fix your fire/water damage and reconstruct any areas extensively damaged. Having just one point of contact through the entire process is best, saving you worry and stress. The continuity of having someone who is familiar with every detail of your project from beginning to end is a huge benefit of working with SERVPRO.

How long will the construction project take?

Each construction project is unique in size and scope, so the length of time to complete varies. We’ll provide you with a timeline and communicate with you regularly on the status of your project. Your participation in making certain decisions about your work also impacts the schedule.

Do my belongings need to be moved away from the premises?

While some belongings may need moved out of the home, this is not always the case. In the event that your personal items need relocated while repairs are made, rest assured that SERVPRO is skilled in pack-out procedures. We’ll care for your items and return them once the space is ready for them again.

Specialty Cleaning

12/23/2021 (Permalink)

SERVPRO worker Call SERVPRO of Westminster today!

Specialty Cleaning

What is biohazard cleaning?

Biohazard cleaning is necessary after a traumatic event like an injury, death or crime has occurred. These specialized cleaning services were developed to address the likelihood that infectious materials are likely present, and our cleanup teams wear protective equipment for safety. Cleaning and disinfecting is administered in these situations where blood, human or animal remains, and/or other potentially infectious materials may be present and need to be removed.

Why is disinfection important when dealing with a biohazard situation?

Disinfection is important in a biohazard situation because potentially infectious materials may be present. SERVPRO teams have the training and tools to handle these incidents professionally and discretely.

How do you clean when a biohazard is present?

Because traumatic events often involve biological and chemical contaminants, it’s important to know that the restoration process is being handled in compliance with all government, environmental and health regulations. Our professionals do this in the safest way possible. We are trained and prepared both physically and mentally to handle biohazard, trauma and crime scene cleanup and restoration with respect and professionalism.

We’ll work to safely clean up contaminants from surfaces, and remove unsalvageable materials from the area.

Flood and Storm Damage Restoration

12/23/2021 (Permalink)

png of storm Call SERVPRO of Westminster today!

Flood and Storm Damage Restoration 

How do you clean up after a storm?

Cleaning up after a storm can be a big job, whether the damage was caused by a tornado, hurricane, flooding, snow or ice storm. The most important part of the cleanup process is safety, so be sure that the area you’re working on has been deemed safe to enter structurally, and that no electrical, dangerous materials, or other hazards are present.

It’s important to wear the right safety gear when cleaning up after a disaster. According to the Centers for Disease Control and Prevention, this gear includes:

  • Hard hats
  • Goggles
  • N95 masks or a respirator
  • Waterproof boots with a steel toe and insole
  • Earplugs or protective headphones
  • Having two fire extinguishers on site

It’s a good idea to work with others if you can, and get help lifting heavy items. Try to decide which tasks are the most important and tackle those first. Rest when you’re tired.

Don’t hesitate to call SERVPRO if the job seems overwhelming, and especially if water, mold or sewage is involved. During large storm events our Disaster Recovery Team assembles locally with the necessary crews and equipment to handle these extreme cleanup situations that require extra resources.

We Love Our Customers!

11/23/2021 (Permalink)

text on a blue image Don't forget to leave a review!

Thank you to our customers! 

A lovely customer in Westminster, CA wrote this lovely testimonial after receiving our services. 

"I appreciated the quick responses, great communication, and that they wore a mask! The team was on time every day and made sure to clean up after themselves daily. Services we received were painted within the house, vinyl flooring, baseboards, and drywall. Luis, the manager, is very personable and listens thoroughly. We are very happy with the service from SERVPRO and will be using them again shortly for other home projects!" 

This testimonial has to do with our water damage services. Our trained technicians appreciate the lovely words after doing the best we can at our job. No matter the situation, SERVPRO of Westminster is always available in the event of an emergency. 

Safety Comes First!

11/23/2021 (Permalink)

workers in suits cleaning Call us today!

Safety for our customers comes first 

Due to the rapid COVID-19 cases during the pandemic, SERVPRO of Westminster has made safety a top priority to keep everyone safe.  

Our trained technicians have made sure they the crew uses face coverings, maintain social distancing, and have gotten vaccinated to be able to work. 

SERVPRO of Westminster has began doing COVID-19 precautionary cleaning upon reopening of several businesses. By doing this, we also contribute to our community being safe. 

Precautionary cleaning typically consists of disinfecting all areas and surfaces of the property to eliminate the virus and any other germs that might be hidden to the bare eye. This kind of cleaning would be important in business that are always people, like restaurants, stores, markets, etc.  

Happy Customer!

7/15/2021 (Permalink)

Certified: SERVPRO Cleaned seal We value and thank every single customer! Visit our Yelp page for more reviews

Here at SERVPRO of Westminster, we value and thank our customers for trusting us into their homes and businesses. We put the safety and comfort of our customers first! Due to the situation with COVID-19, we make sure to wear professional N95 masks to keep you and our workers safe. 

Here is a testimonial on our Yelp page from one of our dear customers! 

"I had a leak under the slab in the kitchen of my house. I call SERVPRO of Westminster and they sent out Luis Castro and his team. Luis was always supportive and was available when I called him. The "Team" are wonderful people, kind, and were very helpful to make sure all issues were addressed in a very timely manner. If I ever have another home mishap, I would not hesitate to call them again!!! Thanks SERVPRO of Westminster" - Dave Abrahams 

You can trust SERVPRO of Westminster to get the job done quickly and efficiently the first time! Allow us to restore "Like it never even happened."

Feel free to give us a call at 714.248.9261 

Or visit our website for more information!

SERVPRO's Equipment

4/30/2021 (Permalink)

SERVPRO Equipment Call SERVPRO of Westminster today!

The Right Equipment 

SERVPRO of Westminster Understands using the proper equipment makes a measurable difference in reducing claims loss expense. When time matters, technology, and equipment must be counted on to perform. SERVPRO Franchise Professionals will answer your call with fast action, exceptional equipment, and trained uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation. 

Psychrometrics

Psychometry is the study of air and its properties. The properties of temperature, humidity, vapor pressure, and dew point are measured to evaluate air conditions in the structure, allowing our technicians to create the proper atmosphere for more efficient drying.

Water can damage materials in two ways. First, materials absorb water through direct contact. Second, materials absorb water through direct contact. Measuring the moisture content of the air is critical to the drying process. 

Restoration professionals must establish an environment favorable for drying. The restoration professionals must also understand how to manipulate temperature and humidity levels to produce optimum drying conditions without causing secondary damages through improper drying processes. 

WHAT TO DO UNTIL HELP ARRIVES!

4/23/2021 (Permalink)

SERVPRO workers cleaning Call SERVPRO of Westminster for more information today!

Water Damage From Contaminated Water 

If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician. 

Do:

  • Avoid all contact with sewage and items contaminated by sewage
  • Wash your hands thoroughly after contact with contaminated items 

Don't: 

  • Spread contaminated water by walking unnecessarily on damaged or wet areas 
  • Turn on the HVAC system if there is a possibility of spreading contaminated air 
  • Use household fans to dry the structure and spread contaminants 
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas 

Vandalism Damage 

Do: 

  • Hose or wash egg damage from building exterior as soon as possible
  • Vacuum glass particles from carpets and upholstery 
  • Save containers that reveal the ingredients of spilled inks, cosmetics, and paints. 

Don't: 

  • Attempt to remove ink, paint, or cosmetic stains 
  • Operate damaged lamps or appliances 
  • Discard furniture wood chips, broken pieces from porcelain, furniture, or art objects 

Harmful Waste 

(Sewage, Bloodborne Pathogens, etc.)

Do: 

  • Stay out of affected areas 
  • Call emergency service personnel if the situation is life-threatening 
  • Treat all bodily fluids as if they are contaminated 

Don't: 

  • Attempt to clean up of any kind 
  • Touch or handle items that might be contaminated with bodily fluids 

Pack-out after water damage

4/14/2021 (Permalink)

Piles of cardboard boxes in room If your home requires extensive restoration or cleaning, SERVPRO of Westminster is always ready to help!

Move-Outs/Pack-Outs

If your home requires extensive restoration or cleaning, SERVPRO of Westminster Professionals can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Contents Claim Inventory Service

When a water emergency strikes, the damage can often feel overwhelming. SERVPRO Franchise Professionals can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. They take a room-by-room inventory of your contents, including digital photos, and in some instances, barcoding.

Our Contents Claim Inventory Service:

  • Pre-loss list and value of contents
  • A detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with the burden of proof for claims
  • Peace of mind when you need it most!

Why SERVPRO of Westminster

4/13/2021 (Permalink)

SERVPRO of Westminster Professionals understands your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO of Westminster Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO of Westminster Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO of Westminster Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO of Westminster Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to our crew and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Westminster, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO of Westminster Professional's job is to reassure the customer, perform quality service, and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO Franchise Professionals’ documented, measured performance increases the value to you and your shareholders, managers, and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

SERVPRO of Westminster 24/7 Service

4/5/2021 (Permalink)

Fire trucks in front of burning building Firefighters respond quickly to a restaurant fire in Wilmington, California

Here at SERVPRO of Westminster, we understand that disaster can strike at any moment. Our crew responded quickly and standby with firefighters in Wilmington, California. With our 24/7 Emergency Service, we can respond at any given time when damages occur. With our equipment, we can handle fire damage in homes and commercial buildings. In addition to fire damage, our crew can take care of water damage, mold remediation, storm damage, and biohazards. SERVPRO of Westminster is also now equipped and trained for precautionary COVID-19 cleaning. Let our crew take care of the incident with our trained technicians and advanced equipment to clean and restore the damage. 

Any questions, comments, or concerns?

Give us a call! At 714.564.0511 

Or visit our website- www.SERVPROwestminster.com for more information! 

You Need a Quick Response in Westminster CA

2/12/2021 (Permalink)

You Need Quick Response

  • The first 24 hours following water incidents are the most important in preventing secondary or permanent damage.
  • With On-Call staff, SERVPRO of Westminster is nearby ready to begin water restoration, 24 hours a day, 7 days a week. 
  • Closer Proximity to you means a quicker response to help limit damage to your property. 
  • A uniform SERVPRO of Westminster professional arrives onsite usual within 4 hours of notification. 
  • SERVPRO of Westminster crew undergo extensive water restoration training and certification at SERVPRO's in-house IICRC-approved training school to ensure water damaged structures are dried to meet industry standards. 
  • SERVPRO of Westminster utilizes a real-time electronic claims information center to provide your insurance adjuster with accurate reporting on the progress of the claim. 

If You Have Questions or Need Help, Call Us Today 714.248.9261

Signs of Mold?

2/12/2021 (Permalink)

Wall with mold and SERVPRO logo Call us today!

Signs of Mold? 

Prevention is the best medicine when it comes to mold in your home or office. Drying your home as soon as possible will deprive mold of the moisture it needs to germinate and spread. If mold is present, our response team is trained to advise the property owner on corrective first steps. SERVPRO of Westminster performs mold remediation to llCRC Standards, and will deliver quality service you can trust.

SERVPRO of Westminster has the experience, the expertise and the equipment to treat existing mold damage as well as preventing future cluster growth. We will not only rid the building of mold, but restore it to the condition it was in before the damage occurred.

  • Visual mold inspection
  • Containment of contamination
  • Drying & dehumidification

If You See Signs of Mold, Call Us Today – 714.248.9261

Our Lovely Customers!

1/4/2021 (Permalink)

Pink heart with white lettering We appreciate you!

SERVPRO of Westminster appreciates our customers. When disaster strikes in our community, we are always happy to lend a hand. Whether it's fire damage or mold remediation, you can count on us to get the job done right! 

 A lovely customer was kind enough to give us a review via Google. 

"We had a water leak in our home and it required major clean up and restoration. We were referred to SERVPRO of Westminster. Luis was the manager of the project. He and his team were absolutely wonderful. They were always on time, efficient, professional, courteous, and always included our input every step of the way. We have a new home, thanks to SERVPRO. Highly recommend this team if you want the job done correctly and professionally" 

Thank you to our amazing customers! 

SERVPRO's Reconstruction Services

11/24/2020 (Permalink)

Inside home with text in image Call SERVPRO today!

SERVPRO of Westminster's Reconstruction Services 

Did you know that in addition to water mitigation, fire cleanup, and mold remediation, SERVPRO also offers reconstruction services? After our pros are done with drying out a home or removing smoke-damaged materials, we can put homes back together just like they were before the damage occurred. The convenience and savings of working with one company to assist with mitigation and repairs can be significant. In addition to reconstruction after damage, we also do general home remodeling. Have you been considering remodeling your kitchen? We can help. Does your bathroom need an update? We do that too. From drywall to painting to framing and much more, we can assist with your reconstruction project!

Here are just some of the reconstruction services SERVPRO offers:

  • Drywall repair and installation
  • Floor repair and replacement
  • Kitchen and bath installation and remodeling
  • Cabinet and trim replacement
  • Insulation installation
  • Ceiling repair
  • Fixture replacement
  • Painting

We love our customers!

11/24/2020 (Permalink)

White background with text and SERVPRO logo Don't forget to visit our Yelp page!

SERVPRO of Westminster appreciates you! 

We'd like to say a big Thank You to our former customers

Hearing feedback and important points from our former customers helps us improve for the future. If a customer is not satisfied with our services, we do what we can to fix any issues. Our crew always greets our valued customers with kindness and respect.  

During this time of COVID-19, we are aware of our country's efforts to slow the spread of the virus. Thus, every employee is required to wear masks. For everyone's safety, our workers also wear gloves to reduce cross-contamination, protective suits and practice social distancing.

With this in mind, we hope that every customer we have worked with and plan to work with in the future is satisfied with our services. 

If you would like to give us feedback or leave a review, please visit SERVPRO of Westminster's Yelp page!

Odor Removal!

11/24/2020 (Permalink)

Woman pinching her nose, white background, SERVPRO logo Call us today!

SERVPRO of Westminster performs odor removal cleaning services 

Many things can cause a bad odor in a home or business to persist; pets, animal urine, cigarette smoke, spoiled food, garbage, hoarding, sewer backup, the aftermath of a fire, and the poignant odor of a decomposing body.

At SERVPRO of Westminster, we remove or clean the source of the odor. In some cases this means removing the carpet, pad or flooring to reach the source of the odor, particularly when dealing with pet urine. Next we select the best odor removal treatment and process that will produce the best results.

Once effective option is an Ozone treatment, Ozone is effective highly in these situations. As a gas, ozone chemically breaks down the odor-causing molecules wherever air flows, effectively “cleaning” the odor causing bacteria in the air, walls, ceilings, ductwork, carpet fibers, gaps between floorboards, cracks in walls, and more. Ozone is able to penetrate these areas and destroy the odors.

Avoiding Fires During The Holidays!

11/23/2020 (Permalink)

Oven fire with smoke and flames Call SERVPRO of Westminster today!

Home Fires 

Holidays should be about family, friends, and great food! Don't let a house fire interrupt your festivities. 

Turn off your appliances

Often times, stoves and other appliances are left on during cooking. It is very important to be aware of these in order to prevent house fires, soot, and other damages that can occur on the property. 

Unplug appliances

Not only does it save electricity, but unplugging appliances also reduces the chance of a fire. About 12% of fires at home are started by electrical equipment, and 85% of fatal fires are started accidentally. 

Have an evacuation plan 

In the event that a fire does occur, you should be aware of all the points of exit in the building. 

SERVPRO of Westminster always has your back

When accidents happen, you can count on us to get the job done right. Our crew of technicians is trained and qualified to handle your home with care. During the COVID-19 Pandemic, our employees are required to wear masks and social distancing is enforced.  

Why Your Testimonials Matter

11/23/2020 (Permalink)

White backdrop with blue lettering and red heart Visit our Yelp page on our website!

Testimonials on Yelp

Testimonials, feedback, and review is very beneficial and taken into consideration after we complete a project. We take account of our customer's opinions to learn what we can improve and continue doing. 

Pleasing our customers 

We are ecstatic when we hear that our customer's needs are fulfilled and have done a good job. We appreciate the amazing comments we receive and write back to our customers on Yelp. 

Room for Improvement 

Our goal is to continue helping individuals in our communities. With the COVID-19 Pandemic, we require all workers to wear masks, practice social distancing and do temperature checks for everyone's safety. 

Check out a Testimonial!

"Luis and his crew took such good care of us! Being first time home buyers and this being our first water damage related issue was stressful and Luis was there answering every question available at all hours of the day.  I couldn't have asked for a smoother process!  The whole team was professional, courteous, and followed all the new COVID measures, etc.  And got the job done quickly/to a high standard.  Will definitely recommend it to anyone looking for their services!!"- Testimonial from La Mirada, CA 

Customer Testimonial

10/22/2020 (Permalink)

Image of customer testimonial We love our Customers!

I appreciated the quick responses, great communication, and that they wore a mask! The team was on time every day and made sure to clean up after themselves daily. Services we received were painted within the house, vinyl flooring, baseboards, and drywall. Luis, the manager, is very personable and listens thoroughly. We are very happy with the service from SERVPRO and will be using them again shortly for other home projects!

For more information about SERVPRO of Westminster and our services (Water Damage, Fire Damage, Mold Remediation, Reconstruction, or Precautionary COVID-19 Cleaning...), visit our website at www.SERVPROwestminster.com or call us at (714)248-9261.

You can count on SERVPRO of Westminster to restore your property or business.

"Like it never even happened."

SERVPRO OF WESTMINSTER

10/14/2020 (Permalink)

Certified: SERVPRO Cleaned seal SERVPRO of Westminster is certified for precautionary COVID-19 cleaning.

Here at SERVPRO Of Westminster, we dedicate our services with the intent to help those in our community. During these difficult times, our priority is to ensure that our customers and workers are safe. We understand that the COVID-19 pandemic has affected local businesses and franchises. This is why we are proud to announce that SERVPRO OF Westminster is certified for precautionary COVID-19 cleaning. We take your health and safety very seriously, which is why we use special equipment and gear to assist with any disaster.

We will continue to dedicate our time and support to the Westminster community. The health and safety of the community are in our best interest!

For more information about SERVPRO Of Westminster and our services, visit our website at www.SERVPROwestminster.com or call us at (714)248-9261

Board Up

2/17/2020 (Permalink)

Technician measuring wood in front of garage Our trained crew is measuring pieces of wood to get the exact measurement needed to board up a garage. You can count on SERVPRO of Westminster!

This Westminster home's garage was damaged by an accident. Thankfully, the SERVPRO of the Westminster team was able to board up the opening. By doing this, our team was able to make the area safer for the workers and the residents around the area. Though it does need repairing, our crew was able to respond with a quick fix! SERVPRO of Westminster is qualified to do more work than just boarding up. If you would like to see more pictures of this project, visit the video content tab on our website!

Fire, water, or any other hazard damage in your home or commercial building? Call the SERVPRO of Westminster today for help and more information at (714)-564-0511!  

Or visit our website for further information, tips, and blogs! 

At www.SERVPROwestminster.com 

Let us restore the damage "Like it never even happened."  

Why SERVPRO Of Westminster?

11/1/2019 (Permalink)

SERVPRO of Westminster Professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO of Westminster Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO of Westminster Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO of Westminster Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO of Westminster Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to our crew and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Westminster, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO of Westminster Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO Franchise Professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Contents Restoration.

9/17/2019 (Permalink)

Water damage affects not only the structure of your house but also your belongings. SERVPRO of Westminster Professionals understand that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

If You Have Questions or Need Help, Call Us Today 714.248.9261

Contents Restoration

SERVPRO of Westminster Professionals specialize in restoring contents damaged by fire, water, or mold. Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They pretest your contents to determine what items can be restored back to their condition before the water damage. SERVPRO Professionals utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

Document Restoration Services

11/21/2018 (Permalink)

Photo Credit: Milda K.

How does it work?

SERVPRO of Westminster team, along with the help of the Document Restoration team if necessary, will inventory the documents at the site of the loss, pack them up, then ship them to SERVPRO Corporate. In some cases, cold storage or refrigerated trucks may be needed, but the Document Restoration team will advise and assist where necessary. Once documents arrive, the boxes will be inventoried, placed in cold storage if necessary, and the drying process will begin.

The Document Restoration Team uses sublimation—turning a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents. This process can recover even the most delicate items—from documents to photographs and x-rays, to entire business archives. Depending on the type of job, documents can also be decontaminated, cleaned, deodorized, and even digitized. 

Services

Cleaning

The Document Restoration Team will go through each box page by page to wipe down and remove dirt, soot, or other contaminants. 
There are 3 levels of cleaning based on the type of soiling, and how heavy it is. 

Deodorizing

Many times documents that have been affected will hold residual smells of contaminants, or mildew, and should be deodorized before being returned to your client.

Digitizing
With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your customer's file room was damaged by water or smoke and needs to be cleaned, dried or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in their storage.

If You Have Questions or Need Help, Call Us Today 714.248.9261

You need quick response in Westminster, CA

11/6/2018 (Permalink)

SERVPRO of Westminster Vehicle

You Need Quick Response

  • The first 24 hours following water incident are the most important in preventing secondary or permanent damage.
  • With On-Call staff, SERVPRO of Westminster is nearby ready to begin water restoration, 24 hours a day, 7 days a week. 
  • Closer Proximity to you means a quicker response to help limit damage to your property. 
  • A uniform SERVPRO of Westminster professional arrives onsite usual within 4 hours of notification. 
  • SERVPRO of Westminster crew undergo extensive water restoration training and certification at SERVPRO's in-house IICRC-approved training school to ensure water damaged structures are dried to meet industry standards. 
  • SERVPRO of Westminster utilizes a real-time electronic claims information center to provide your insurance adjuster with the accurate reporting on the progress of the claim. 

If You Have Questions or Need Help, Call Us Today 714.248.9261

Why SERVPRO of Westminster?

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A few of SERVPRO of Westminster crew

SERVPRO of Westminster Professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO of Westminster Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO of Westminster Professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO of Westminster Professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO of Westminster Professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to our crew and Insurance Clients at our state of the art IICRC Approved Training Facility

Vendor Qualification Compliance and Professionalism

If you call SERVPRO of Westminster, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A National Call Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO of Westminster Professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO Franchise Professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

Storm Damage Cleanup and Restoration

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SERVPRO of Westminster storm post

Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO of Westminster Professionals have the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions.

Have Storm or Flood Damage?
Call Us Today (714) 248-9261

SERVPRO of Westminster Professionals

Why Choose a SERVPRO of Westminster Professional?

 

They’re Faster to Any Size Disaster

SERVPRO of Westminster Professionals are dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost.

Our Crew is Highly Trained Water Damage Specialists

They specialize in water and storm damage restoration, the cornerstone of our business. SERVPRO of Westminster Professionals have extensive water damage restoration training that enables them to get you back to normal.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Regardless of the Storm Damage, WE Can Help

Storms occur with little warning and can be especially devastating, so you’ll need the company that you can trust to rise to the occasion. Regardless of the type of storm, SERVPRO of Westminster Professionals can handle any size disaster. During catastrophic storms and major events, our Disaster Recovery Team can respond quickly with additional resources.

  • Flooding caused by heavy rains
  • Hurricanes and tidal surges
  • Tornadoes and wind damage
  • Ice and snowstorms
  • Wild fires

Have Storm or Flood Damage? Call Us Today 714.248.9261